Terms of Use

Last updated: January 15, 2024

General

By using the Rezervus platform, you are deemed to have accepted these terms of use.

Platform Usage

When using the platform, you must follow these rules:

  • Provide accurate information
  • Respect others' rights
  • Act in accordance with laws
  • Use the platform for its intended purpose

Appointment Booking

When making appointments, you must follow these rules:

  • Only book appointments for yourself
  • Arrive on time for your appointment
  • Make cancellations on time
  • Follow business rules

Cancellation Policy

General rules for appointment cancellations:

  • Cancel at least 2 hours in advance
  • Late cancellation fees may apply
  • No-show charges apply

User Responsibilities

Your responsibilities as a user:

  • Ensure your account security
  • Provide accurate information
  • Follow platform rules
  • Respect other users

Business Responsibilities

Special responsibilities for businesses:

  • Ensure service quality
  • Protect customer data
  • Fulfill legal obligations
  • Follow platform rules

Dispute Resolution

Disputes are resolved primarily through negotiation, if necessary in Istanbul courts.

Platform Availability

The platform strives to be accessible 24/7 but interruptions may occur during technical maintenance.

Modifications

Changes to terms of use are announced on the platform.

Contact

For questions about terms of use:

Email: [email protected]

Phone: +90 546 733 93 88

Address: Rezervus

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