Terms of Use

General

By using the Rezervus platform, you are deemed to have accepted these terms of use.

Platform Usage

When using the platform, you must follow these rules:

• Provide accurate information
• Respect others' rights
• Act in accordance with laws
• Use the platform for its intended purpose

Appointment Booking

When making appointments, you must follow these rules:

• Only book appointments for yourself
• Arrive on time for your appointment
• Make cancellations on time
• Follow business rules

Cancellation Policy

General rules for appointment cancellations:

• Cancel at least 2 hours in advance
• Late cancellation fees may apply
• No-show charges apply

User Responsibilities

Your responsibilities as a user:

• Ensure your account security
• Provide accurate information
• Follow platform rules
• Respect other users

Business Responsibilities

Special responsibilities for businesses:

• Ensure service quality
• Protect customer data
• Fulfill legal obligations
• Follow platform rules

Dispute Resolution

Disputes are resolved primarily through negotiation, if necessary in Istanbul courts.

Platform Availability

The platform strives to be accessible 24/7 but interruptions may occur during technical maintenance.

Modifications

Changes to terms of use are announced on the platform.

Contact

For questions about terms of use:

Email: [email protected]

Phone: +90 546 733 93 88

Address: Rezervus